At its heart, Agile is a very simple inspect-and-adapt process. The problem is that simple measures often aren’t comfortable or easy.
In my last post, I talked about that moment when a person, team, or even company is confronted with collected data (the inspect phase) that is challenging to their self image and – instead of adapting – decides to ignore the information, therefore sabotaging their progress.
To understand why and how that can happen, we need to first take into consideration two factors governing our behavior…